Alex Carter
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Atlas Analytics Platform

Client

Atlas Software

Year

2025

Scope

Web App · React · Data Visualization

60s

to first insight

+33%

trial conversion

4 mo

from kickoff to launch

The challenge

Atlas had powerful data infrastructure but a dashboard only engineers could love. Non-technical customers churned because they couldn't answer basic questions without writing queries. The goal was a self-serve experience that made the first insight appear within 60 seconds of signup.

The approach

I worked embedded with the product team for four months. We reframed the product around questions instead of charts — a library of one-click templates for the twenty questions customers actually ask. I designed the system in Figma and built the front end in React with a custom charting layer.

The outcome

Time-to-first-insight dropped from days to under a minute. Trial-to-paid conversion improved by a third, and the template library became the most-used feature in the product.

Folio template · $39

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